Membership & member support
Contact PSEMAS Client Service for membership and general member enquiries.
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Medical aid scheme
Public Service Employees Medical Aid Scheme
Public Service Employees Medical Aid Scheme (PSEMAS), administered by Methealth Namibia Administrators. Find member support, official documents and linked healthcare providers.
How can PSEMAS help you?
Choose the right team for your enquiry. Member and claims enquiries go directly to the scheme or its administrator.
Claims enquiries
Ask Methealth about claim submissions and progress. Its enquiry team can direct you to the responsible department.
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Hospital pre-authorisation
Contact PSEMAS Hospital Managed Care about hospital authorisation. Approval is issued by the scheme, not NMP.
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PSEMAS Client Service, 6089 Kuaima Riruako Street, Dorado Valley, WindhoekLocation source
Benefits & options
Check your option, available benefits, tariffs, exclusions and any pre-authorisation requirements with the scheme before treatment.
A current benefit summary has not yet been verified. Consult the official scheme documents or member-support team.
Official forms & documents
Open documents on the official source. Submit completed forms directly to the scheme or administrator.
PSEMAS benefit schedule — April 2026
For members · Effective · Source checked
This official link could not be opened during our last check. If it does not open for you, ask member support for the current benefit schedule.
PSEMAS member claim form
For members · Source checked
PSEMAS hospital pre-authorisation form
For members · Source checked
PSEMAS member application form
For members · Source checked
PSEMAS declaration form
For members · Source checked
PSEMAS EFT application form
For providers · Source checked
Find a provider accepting PSEMAS
60 published providers are linked to this scheme on NMP. Filter by provider type, region or town.
NMP network reconciliation: . Membership and provider participation can change.
An accepting provider does not guarantee payment or full cover. Confirm your membership, benefit balance, the provider’s participation and any payment shortfall before your visit.
Common questions
Does accepting my scheme mean treatment is fully paid?
Payment depends on your membership, option, remaining benefits, tariffs and authorisation. Confirm these with the scheme and practice.
Can I submit a claim or get approval through NMP?
Use the official scheme portal, forms or support contacts above. NMP helps you find information and providers; it does not process claims or issue scheme authorisations.
What if a contact or network listing is out of date?
Check the linked official source and confirm directly with the scheme. Each sourced item shows when it was checked.
Sources & verification
Source checks confirm where information came from. They are separate from regulatory accreditation or an endorsement by the scheme.